Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

• Personal information (name, email, phone number)
• Billing and shipping addresses
• Payment information (processed securely through Stripe)
• Purchase history and preferences
• Communication history with our support team

2. How We Use Your Information

• Process and fulfill your orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve our products and services
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who help us operate our business
• To comply with legal requirements or protect our rights
• In connection with a business transfer or merger
• With your consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure servers and databases
• Regular security audits and monitoring
• Access controls and authentication
• Employee training on data protection

5. Your Rights (GDPR)

If you are located in the European Union, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Restriction: Limit how we process your data
• Objection: Object to processing of your data

To exercise these rights, please contact us at privacy@inkNfiber.com

6. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze website usage and performance
• Provide personalized experiences
• Enable security features

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: